The CX Cast

The CX Cast

Forrester

Research-based guidance on how to manage customer experience (CX) at any organization — an imperative that Forrester has been researching for over 20 years. Each week, Forrester analysts discuss key findings from their latest research on CX; analyze relevant topics in the news; or chat with CX professionals about how they’ve overcome prevalent challenges managing CX in their organizations.

Where can you listen?

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Episodes

Questions & Answers

How many episodes are there of The CX Cast?

There are 100 episodes avaiable of The CX Cast.

What is The CX Cast about?

We have categorized The CX Cast as:

  • Business
  • Careers
  • Management

Where can you listen to The CX Cast?

The CX Cast is available, among others places, on:

  • Apple Podcasts
  • Podtail
  • Google Podcasts

When did The CX Cast start?

The first episode of The CX Cast that we have available was released 1 April 2021.

Who creates the podcast The CX Cast?

The CX Cast is produced and created by Forrester.